Office Address: 3/F, New East Ocean Centre, No.9 Science Museum Road, Tsim Sha Tsui, HongKong
Email: service@sneakersfactoryclub.com
Whatsapp:+60 13-784 3662
For question about shipping, we suggest to click to view the shipping introduction first: About Shipping
For questions about the tracking number or your receiving, please be sure it has been 2-5 days after you've ordered as that is the general processing time.
For questions about switching items, please provide us with an order number and message us.
Thank you!
WhatsApp message: Reply within up to 8 hours,12 hours on weekends.
Email: Reply within up to 24 hours.